CUSTOMER INFORMATION

Delivery Policy

How orders are prepared, dispatched and delivered.

Please make sure the merchant information shown in the footer matches your actual legal/business details before submitting the site for payment-provider review.

Delivery areas

We deliver to the service areas shown or confirmed during the order process. If a destination requires special handling, we may contact the customer before dispatch.

Processing

Orders are prepared after payment has been successfully confirmed. Stock availability is checked during checkout and may be reserved while payment is being completed.

Delivery times

Estimated delivery times depend on product availability, destination, carrier capacity and any required installation or special handling. We will communicate material delays when they become known.

Delivery address

Customers are responsible for providing a complete and accurate delivery address and contact number. Additional charges may apply if a carrier must make a special or repeated delivery attempt.

Questions

For delivery questions, contact customer support using the details published on this website.